Client
A multinational logistics and freight management organization operating across ports, warehouses, and shipping routes.
Client Background
The client’s cargo operations were heavily dependent on manual workflows and physical documentation. With increasing operational demands, legacy systems could not support automation, real-time visibility, or digital orchestration.
Client Challenge
Logistics operations involved repetitive manual tasks across booking, shipment processing, documentation, SLA monitoring, and warehouse coordination. Paper-based processes caused inefficiencies, errors, and delays.
Lack of system integration between ERP, TMS, WMS, and partner systems resulted in inconsistent data, delayed updates, and slow operational cycles. Scaling operations required significant manpower. The client needed rapid automation without the cost and complexity of large custom development programs.
Xevyte Solution
Xevyte implemented a low-code automation platform to orchestrate workflows, digitize operational processes, and integrate system interactions. Automated document generation, digital approvals, SLA monitoring, shipment workflows, and real-time alerts were deployed across logistics hubs.
Integration connectors linked ERP, TMS, partner dashboards, and customs systems to enable real-time synchronization. Dashboards provided operational visibility and exception management capabilities. The low-code model enabled rapid rollout and easy scaling across global units.
Business Impact
Manual effort reduced by 70%, operational cycle times improved threefold, and error rates decreased significantly. SLA compliance improved due to automated monitoring and alerts. The modernized digital orchestration framework enabled the client to scale operations without increasing overhead.
Key Capabilities Delivered